Reddaway Trucking - Poor customer service
Have been on the phone most of the day trying to arrange will call pick up since their delivery schedule is so far out. Agents are hard to understand and are not helpful. Continue to recieve delays and run arounds. Still cannot get an answer when or if I can pick up my delivery.
I have almost 30 years of experience in this industry. I have worked from all sides of this and in all my years as first a driver, Dispatch and now shipping I have never seen or heard of this complete lack of service. Our product was picked up and scheduled for 6 day...Read more
Worst, most disorganized delivery service. I will never place another order thru Home Depot that requires a Reddaway delivery. Not helpful in offering a time window when delivery service will take place. Completely missed window for delivery and never called me. They...Read more
They're the only trucking company I know who charge CFS documents fee. All they have to do is bring the docs for a pickup and it was given to them the day before. They charge $60 for one of the biggest 3PL in the states and I don't know how much they charge for regular...Read more
Sherry with Reddaway in Colorado kindly called last week to set up a delivery window for a palette that we needed for THIS WEEKEND. We just waited for a delivery for FOUR hours. Delivery didn't arrive within the four hour window, so we called customer service to find...Read more
This company is really ran by AssMonkeys. We get our quote online which is usually high, and we double checked with the Sales Rep and she confirmed that is the best rate. So we went ahead and shipped it. We received an invoice later and it was charged 10 times higher...Read more
Terrible, terrible, terrible. My shipment spent 3 weeks in transit when it was supposed to be 7 days. Delivery appointments made by them and never kept. Shipment ended up in Utah somewhere instead of Southern California. The driver decided that my home in Huntington...Read more
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